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Terms & Conditions

Welcome to Arora Family Medicine. These Terms & Conditions (“Terms”) govern your access to and use of the Arora Family Medicine website, online services, appointment scheduling features, and related services (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Services.

01

Use of Our Website

The Arora Family Medicine website is intended to provide general information about our medical practice, healthcare services, providers, locations, and appointment options.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not:

  • Attempt to gain unauthorized access to our website, systems, or networks.
  • Use the website to submit false, misleading, or fraudulent information.
  • Introduce viruses, malware, or other harmful material.
  • Copy, reproduce, modify, or distribute website content without authorization.
  • Use the website for any unlawful or prohibited purpose.
02

Medical Information Disclaimer

The information available on this website is provided for general educational and informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment from a qualified healthcare professional.

Information provided through the website should not be relied upon for diagnosing or treating a medical condition. You should consult your physician or another qualified healthcare provider regarding your individual healthcare needs.

The website and its content are not intended to provide emergency medical services. If you are experiencing a medical emergency, contact your local emergency services or seek immediate medical attention.

03

Healthcare Services

Information about medical services, providers, treatments, procedures, and healthcare programs presented on the website is subject to change.

The availability of a particular service or provider may vary depending on location, scheduling, medical circumstances, and other factors. Arora Family Medicine does not guarantee that every service described on the website will be available to every patient.

04

Appointments and Scheduling

Appointments may be requested through our website, online scheduling system, telephone, or other available communication methods.

Submitting an appointment request does not necessarily guarantee that an appointment has been confirmed. Appointment confirmation may be provided separately by our staff or scheduling system.

Patients are responsible for providing accurate and complete information when requesting an appointment.

05

Cancellations and Missed Appointments

If you need to cancel or reschedule an appointment, please provide advance notice in accordance with our applicable appointment cancellation policy.

Late cancellations, missed appointments, or repeated scheduling changes may be subject to applicable fees or other practice policies.

Any cancellation or missed-appointment charges will be communicated in accordance with our practice policies.

06

Patient Communications

When you provide contact information, you may receive communications related to appointments, healthcare services, administrative matters, or other requests you have made.

Electronic communications, including email or website forms, may not always be secure or appropriate for sharing sensitive medical information. Please use appropriate healthcare communication channels when communicating confidential medical information.

07

Privacy and Personal Information

Your privacy is important to us. Information collected through our website and Services is handled in accordance with our Privacy Policy and applicable privacy and healthcare laws.

By using the Services, you acknowledge that information may be collected, used, and processed as described in our Privacy Policy.

08

Website Content and Accuracy

We make reasonable efforts to provide accurate and current information on our website. However, we do not guarantee that all information will always be complete, current, or free from errors.

Medical information, provider information, office hours, services, locations, and other website content may be updated or changed without prior notice.

09

Intellectual Property

All materials available on the website, including text, photographs, logos, designs, and other content, are owned by or licensed to Arora Family Medicine unless otherwise stated.

You may view and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.

10

Third-Party Websites and Services

Our website may include links to third-party websites, scheduling platforms, healthcare resources, payment services, or other external services.

These third-party services are not controlled by Arora Family Medicine. We are not responsible for the content, availability, privacy practices, security, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and conditions and privacy policies.

11

Disclaimer of Warranties

To the extent permitted by applicable law, the website and Services are provided on an “as available” and “as is” basis.

Arora Family Medicine does not guarantee that the website will always operate without interruption, errors, delays, security issues, or technical problems.

We do not warrant that the website or its content will meet every user's individual requirements.

12

Limitation of Liability

To the maximum extent permitted by applicable law, Arora Family Medicine and its physicians, employees, representatives, affiliates, and service providers shall not be responsible for any direct, indirect, incidental, consequential, or other damages arising from or related to your use of, or inability to use, the website or Services.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13

Indemnification

You agree to the extent permitted by law to indemnify and hold harmless Arora Family Medicine, its physicians, employees, representatives, affiliates, and service providers from claims, damages, liabilities, losses, and reasonable expenses arising from your misuse of the website, violation of these Terms, or violation of applicable laws or the rights of another person.

14

Changes to These Terms

Arora Family Medicine may update or revise these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes are posted indicates your acceptance of the revised Terms.

15

Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws and regulations of the jurisdiction in which Arora Family Medicine operates, without regard to conflict-of-law principles.

16

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, and the remaining provisions will continue to remain effective.

17

Contact Us

If you have questions about these Terms & Conditions, please contact Arora Family Medicine through the contact information provided on our website.

Arora Family Medicine

For general inquiries and assistance, please use the contact details or contact form available on our website.